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Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to the EARTHWORKS Site, and all related EARTHWORKS sites, and governs online data collection, usage and disclosure of personal information. By using the EARTHWORKS website, you consent to the data practices described in this statement. Your home jurisdiction may have privacy laws and guidelines that are more or less protective than the guidelines herein.


EARTHWORKS may collect anonymous demographic information, which is not unique to you. We may gather additional information or non-personal information. EARTHWORKS may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. Information about your computer hardware and software may be automatically collected by EARTHWORKS. Additionally, we may gather information regarding your use of the EARTHWORKS smart phone applications and referral services. This information can include: your IP address, browser type, domain names, location and/or GPS coordinates (if these features are enabled), smart phone or tablet device identifiers (not including UDID), MAC address, wireless service provider, operating system, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EARTHWORKS website. This information is used only to analyze trends, administer the Site, track user movements and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to identifiable information of any user.

EARTHWORKS only collects personal information about you after you have provided EARTHWORKS with your consent to collect that specific information. Personal information may include information collected when you register or visit the site including, but not necessarily limited to: your member name and password, your name, your mailing address, email address, IP address and phone number and information collected when you make a purchase including your credit card number and billing address or any information you may provide to allow EARTHWORKS to make contributor payments to you.

EARTHWORKS encourages you to review the privacy statements of websites you choose to link to from EARTHWORKS so that you can understand how those websites collect, use and share your information. EARTHWORKS is not responsible for the privacy statements or other content on websites outside of the EARTHWORKS website. You may choose not to provide certain personal information to EARTHWORKS, but in doing so, certain products and services may not be available to you.


EARTHWORKS Members – EARTHWORKS collects and uses your personal information to operate its website(s) and deliver the products and/or services you have requested including requesting of quotes or listing of services. Uses may include, but are not limited to: creation and management of your account, processing of any transactions (including transaction-related communications) or providing customer support. EARTHWORKS may disclose your personal information to third-party service providers who perform services on EARTHWORKS’ behalf.

When you register on EARTHWORKS and submit your Personal Information to create a profile webpage, EARTHWORKS Members and users of certain third-party websites will see your “Screen Name” (“Required Member Identifiers”). You can choose what other Personal Information or other information to provide as part of your profile (“Other Member Information”). Providing Other Member Information is voluntary and should correlate with the degree of interaction you want to have with EARTHWORKS Members. We recommend that you guard your anonymity and sensitive information and that you not use your real name as your “Screen Name,” since that would allow others to identify you. You can review and revise your profile information at any time.

EARTHWORKS may keep track of the websites and pages our users visit within the EARTHWORKS Site, in order to determine what EARTHWORKS services are the most popular. This data may be used to deliver customized content and advertising within EARTHWORKS to customers whose behaviour indicates they are interested in a particular subject area.

EARTHWORKS may also use your personally identifiable information to inform you of other products or services available from EARTHWORKS and its affiliates. EARTHWORKS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered or to perform research and analysis directed towards improving EARTHWORKS products and services.

EARTHWORKS does not sell, rent or lease its customer lists to third parties. EARTHWORKS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to a third party. EARTHWORKS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EARTHWORKS, and they are required to maintain the confidentiality of your information.

Aggregate Information and Non-Identifying Information – We may share aggregated information that includes your Non-Identifying Information and Log Data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services.

Service Providers – We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform EARTHWORKS related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications. These third party companies will have to sign a non-disclosure agreement which will prohibit any soliciting or use of EARTHWORKS members information.

Compliance with Laws and Law Enforcement – EARTHWORKS cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of EARTHWORKS or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical, offensive or legally actionable activity.

Other Disclosures - Information about EARTHWORKS customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the EARTHWORKS related company and/or assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. EARTHWORKS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EARTHWORKS or the site; (b) protect and defend the rights or property of EARTHWORKS; and, (c) act under exigent circumstances to protect the personal safety of users of the EARTHWORKS Site, or the public.


When you visit the Site, whether as a EARTHWORKS Member or a non-registered user just browsing (any of these, a “User”), our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site, pages or portions of our EARTHWORKS Website that you visit or click on, the time spent on those pages, information you search for on the EARTHWORKS Website, access times and dates, and other statistics. We use this information to monitor and analyze use of the EARTHWORKS Website and the Service and for the EARTHWORKS Website technical administration, to increase the EARTHWORKS Website functionality and user-friendliness, and to better tailor it to our visitors’ needs. For example, some of this information is collected so that when you visit the EARTHWORKS Site again, it will recognize you and serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the EARTHWORKS Site meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.


EARTHWORKS secures your personal information from unauthorized access, use or disclosure. EARTHWORKS follows generally accepted industry standards to help protect your personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while EARTHWORKS strives to protect your personal information, EARTHWORKS cannot guarantee its absolute security. If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.


Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside Australia and choose to provide information to us, EARTHWORKS transfers Personal Information to Australia and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


EARTHWORKS may use cookies to enable you to sign in to the EARTHWORKS services and to help personalize and improve your online experience. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information, including personal information, from the browser. Cookies allow EARTHWORKS to identify registered users when they return to the EARTHWORKS Site so that they can retrieve previous image results, shopping carts and invoices, among other useful information. Cookies save you time by eliminating the need to repeatedly enter the same information and by saving your preferences when using the EARTHWORKS site, while allowing EARTHWORKS to deliver personalized information to you. Cookies can also help prevent fraud and protect your security by checking your login details.

Most browsers automatically accept cookies, but they also allow you to turn off cookies by modifying your browser settings. If you decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies but you will be able perform basic navigation of the EARTHWORKS site.


Identifying theft and the practice currently known as “phishing” are of great concern to EARTHWORKS. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.


EARTHWORKS does not knowingly collect personally identifiable information from children or anyone under the age of eighteen (18). If you are under the age of eighteen, you must ask your parent or guardian for permission to use and/or view this website.


The EARTHWORKS Site may include interactive areas or services, including (but not limited to) blogs, chat rooms, bulletin boards, message boards, online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites ("Interactive Areas"). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. EARTHWORKS is not responsible for personal information you submit in connection with the Interactive Areas, nor is EARTHWORKS responsible for how others might use that information, including sending you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please contact EARTHWORKS. Removal of a posting from an Interactive Area does not mean that the posting will be deleted from the EARTHWORKS systems.


The EARTHWORKS Site may contain links to third-party websites. EARTHWORKS is not responsible for the privacy practices or the content of those third-party websites. When you visit linked sites, those sites may collect information from you directly, in which case the third-party privacy policy (which may differ from the EARTHWORKS Privacy Policy) would apply. If you have questions regarding the privacy policy of any third-party, you should contact that third-party directly for more information.

As a Member of the Site, you will have the option of granting EARTHWORKS access to your account(s) with certain third-party social media and networking sites (each, an “SNS”). By granting EARTHWORKS access to your SNS account(s), you understand that EARTHWORKS will access, render and store content from your SNS account(s), including Personal Information about you, so that it is available and viewable through the EARTHWORKS Website. We encourage you to read the privacy policies or statements of the other online services you use. You have the ability to disable the connection between the Service and an SNS, at any time, via the “Settings” section of the Site.


We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from EARTHWORKS by contacting us here:
-Email: sales@earthworks.com.au


EARTHWORKS will occasionally update this Privacy Policy to reflect company and customer feedback. EARTHWORKS encourages you to periodically review this Policy to be informed of how EARTHWORKS is protecting your information.


EARTHWORKS takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you: • let us know if there are any errors in your personal information; and • Keep us up to date with changes to personal information such as your contact details or address.


You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Also, EARTHWORKS welcomes your questions or comments regarding the Terms. In addition to contacting us regarding complaints or concerns, you may reach out to change your personal information you have on file with us at:
- Email: sales@earthworks.com.au
- Address: PO. BOX 434, Kew VIC 3101